Returns & Exchanges

At The Memo, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether the fit isn't quite right or you've changed your mind, our team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund or store credit will be processed within 5-7 business days.